COVID-19 (as of 5/22/20)
PAA is providing the following information related to Coronavirus (COVID19) in the workplace and directives from Pennsylvania’s Department of Health and Governor Tom Wolf.
Resources are also available through NADA at www.nada.org/coronavirus/resources.
If you have questions regarding your dealership’s situation, please call
PAA at 717-255-8311 or email firstname.lastname@example.org.
As of April 20, 2020, online vehicle sales are authorized to commence statewide in accordance with Governor Wolf's guidance.
Following online communication with customers, the dealer and customer should schedule an appointment for one customer at a time to pick up the purchased vehicle and drop off any trade-in. The vehicle handoff should be limited to the least number of people required to complete the transaction. Dealers may also schedule a drop off at the buyer’s location.
As counties will move to the Yellow
Phase, showrooms may reopen.
See Governor's Office Guidance for Businesses in yellow
counties for complete details.
Links To Assist Dealerships:
Titlework and PennDOT Updates
At this time PennDOT remains closed for normal business.
MV Form Orders
Due to COVID-19, PennDOT’s operational staff is not deployed to process MV1s and MV4st. All online registration work must come through the online registration system.
Temp Tag Orders
Until PennDOT resumes regular operations, temp tag orders should be mailed directly to PennDOT as long as the requesting dealer is signed with one of the OLRP integrators to process transactions online (i.e. Dealer Track). As of Tuesday, April 21st PennDOT was going to start processing these mail in orders. Orders cannot be sent through any messenger service at this time, they must be sent directly to PennDOT. Be sure to include the proper postage on the MV-351 (tag order).
The address is: Bureau of Motor Vehicles, PO Box 68620, Harrisburg, PA 17106-8620.
For Dealers Online with Dealertrack
SA-2 paper or weight class stickers are currently being filled. Send an order to email@example.com. If a dealer processes with any other OLRS provider other than Dealertrack, they would have to contact that provider directly to see how inventory is being handled.
On Monday, April 27, PAA’s Harrisburg and Philadelphia offices will accept dealer title orders by mail or overnight service. No drop off or walk-ins will be permitted at either location at this time.. Include an overnight label if you’d like returned by UPS or FedEx. Must include copy of a dealer plate registration card or summary card and photo ID of person signing on behalf of dealership. All checks must be made payable to PAA Services, Inc.
Address as “PAA – Online Dealer Titles”
Harrisburg Office: 1925 North Front Street - Harrisburg, PA 17102
Philadelphia Office: 3311 Swede Road - East Norriton, PA 19401
Orders that are placed online are currently being filled by PennDOT.