Warranty and Sales Incentive Audits Video
   
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Share the link:
apps.paa.org/Video/2017AuditVideo/2017AuditVideo.html

Video includes information on 30-Day Stay of Chargeback

and 9 Month Lookback.
 
For additional reference:
PA Board of Vehicles Act
 
2013 Legislation-Retail Rate for Warranty, Vendor Choice, Audit Timeframe